What is Emotional Intelligence Training About &
What Impact Does it Have on Professional Performance?
EQ is One of The Most underrated interpersonal skills, although it has a dramatic influence on effective communication for the workplace, on soft skills for the workplace, and on overall productivity.
Emotional intelligence for the workplace is critical for the success of the corporate environment in multiple parameters, because What Is a Success needs to be redefined in these times of massive changes. These parameters are addressed in The Thinking Coach employee training development and leadership training courses.
Emotional intelligence for the workplace needs to be looked at through opening up the following 7 key questions, which open up important territories:
- What is employee motivation
- What is self motivation about
- What is employee engagement about
- What is employee turnover, and how to minimize it
- What is team building about
- What is to take ownership
- What is productivity about
How To Think: What Is Emotional Intelligence Training?
Did you know the facts about studies that indicate that 85- 90% of firing and employee turnover in organizations, are caused due to lack of adequate soft skills for the workplace, and only 10% are due to lack of hard skills???
The curious thing is that most corporate training seminars are focused on hard technical skills of how “to do’, while very few are focused on what are interpersonal skills about, or as it is called nowadays, employee engagement, which are all about how “to be”. As Shakespeare is quoted, “to be or not to be, that is the question”. He never said to do or not to do…”To be” is the enabler of “to do”, and how to think about it is, that Being is the soft skills that enable a quality and long lasting doing.
This is particularly meaningful where emotional intelligence for the workplace is concerned, given the obvious fact that most business environments are prone to interpersonal conflicts, hidden and obvious. The lack of performance information tools and performance tools application, relating to emotional intelligence for the workplace, is the main cause for low moral and consequent lack of productivity.
It makes one wonder why companies refuse to consider the facts, and make the necessary perception changes about soft skills training. There is a fixation of perception in many organization who are stuck in old paradigms
What is a paradigm
The meaning of what is paradigm needs to be considered here, before considering what is paradigm shift.
A paradigm is essentially a fixed perception that was formed somewhere in the past and became an unquestionable procedure, pattern, opinion or view. When you question wrongful policies that have not been updated and you hear the immortal words “that’s the company policy” that’s a paradigm box. What a paradigm shift is the ability to examine, change old views and act according to them.
Is There a Connection Between Emotional intelligence for The workplaces & Productivity?
Yes, absolutely! What is emotional intelligence about and the influence it has on productivity is as clear as day light. Please try to understand, see, fathom and admit to the fact, that we humans are emotional creatures and our emotions are the main tool in our human theatre tool kit, from which we make most of our decisions. When we feel positivity we everything looks great and when we feel negativity…
Nations rise & fall, governments rise & fall, families rise & fall and…companies rise & fall, wars, peace treaties are all based in large percentages on the Emotional factor.
Emotional Intelligence is about educating the emotions.
Emotions need to be educated and become intelligent to produce sanity, stability and an environment of true long-term success. We shall give it a new term “Human Technology”…the ability to press the right buttons in the most sophisticated computer ever created…the human!
It always rests on small thing, just as the late Vince Lombardi said about football…”it’s a game of inches”* and I would say to you that, humans are so finely tuned that the human “game” rests on Nano millimeters, because it is the small things that always, always tell the big story.
Practical Scenarios of Emotional Intelligence For The Workplace
Let’s look at few examples from everyday scenarios from what we call “professional environment”…there are many…they all rests on the smallest, unobtrusive “life’s inches”. Such as a smile at the right moment, a pat on the shoulder, a hug, even a stern look (not punitive) to put a person in place…
• A coworker comes to the office in the morning and they are miserable…
• A manager demands from a worker to perform better in harsh and punitive tones…
• A worker talks negative behind the back of another coworker…
• Two people are sniping at each other…
• When a person is not being appreciated for their efforts
• A person is unfairly accused and blamed for other’s errors
Although these matters are redundant and extremely common today, what is not understood is that how they are handled can ultimately make a huge difference, in the bottom line profit or loss column of a corporation.
In each of these occurrences there is the option of using the power of positivity as an element of emotional intelligence for the workplace. When it’s used as a way of doing business it is the best conflict prevention tool there is.
The lack of emotional intelligence sensitivity causes negativity to spread and take over, like a wild fire in a field of thorns.
What Is Emotional Intelligence Training Objective?
What is Emotional Intelligence Training for The Thinking Coach is to show professionals the Big Picture of what’s possible with applying emotional intelligence for the workplace, and demonstrate to them how near and far solutions to conflicts could be depending on the presence or “lack of ” Emotional Intelligence skills.
To provide them with a simple and effective tool kit of interpersonal skills to manage the Higher E-motions rather than be controlled by the Lower Emotions. To thus learn build unity and trust with their co-workers, reports and leadership.
In addition, the leadership training courses on emotional intelligence will demonstrate the difference between what is a leader that has EQ skills and what is a leader that does not!
The difference is shocking!
This is a unique hands on program with easy to apply performance information tools and performance tools that makes a real difference in the ability of professional to perform under pressure. It is part of The Thinking Coach leadership training courses and employee training development which offer a kaleidoscope of first class seminars.
Please feel free to call me for exceptional leadership training courses that make a difference!
Contact me, I am here for you!
The Thinking Coach™
*“Life’s a game of inches, and so’s football. In either game, life or
football, the margin for error is so small: I mean, a half a step too late, or
too early, and you don’t quite make it; one step too slow or too fast, you
don’t quite catch it…”
(© photographer Tomasz Trojanowski/ Fotolia)
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